Erica McCoy

User Experience (UX) Researcher & Digital Accessibility Advocate

I strive to create better user experiences through extensive design research to look, listen and learn about problems.

Check out some of my case studies to learn more about how I work.

MassLegalHelp

February 27, 2018

USABILITY REPORT: Partnered with MassLegalHelp to perform a full content audit and usability analysis, including information architecture, accessibility evaluation, review of Google Analytics metrics, and analysis of existing search capabilities. … More MassLegalHelp

Lancôme, Paris

February 24, 2018

USABILITY TESTING: Provide usability expertise surrounding the launch of the Mexico-based website for L’Oreal, Paris. … More Lancôme, Paris

U.S. Fish and Wildlife Service – Migratory Bird Program

February 24, 2018

INTERACTION DESIGN REPORT: Provide recommendations and enhancements to the U.S. Fish and Wildlife Service, Migratory Bird Program’s annual Waterfowl Harvest Diary Survey. … More U.S. Fish and Wildlife Service – Migratory Bird Program